Refund, Exchange & Shipping Policy

 RETURN & EXCHANGE POLICY
  • Bags bought on SALE will not be exchanged or returned.
  • We do not entertain refunds & exchanges on International orders.
  • We accept exchanges only (except in the case of a customized bag). Please contact us and have your piece sent back to the below address within 30 Days, in its original box packing and the invoice. You may also mail us on thesgcollection@gmail.com for the same. We do not entertain refund and cancellation requests                                                                     
SHIPPING IN INDIA

Shipping for Prepaid orders across India is free. For COD Orders we charge a fixed amount of INR 199 per order. Once you place an order your package will be delivered within 10-12 working days. As each order is personalised and made to order, please bare with us incase of any delays. 

Please Note- During festivals, adverse weather conditions or pandemics, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.

SHIPPING INTERNATIONALLY
ZONE A (FREE SHIPPING FOR ORDERS ABOVE ₹ 15,000) Hong Kong, Indonesia, Malaysia, Maldives, Nepal, Singapore, Sri Lanka, Thailand, United Arab Emirates.
No of Bags  Shipping Charge
1 800
2 1300
3 1800

 

ZONE B (FREE SHIPPING FOR ORDERS ABOVE ₹ 18,000) Australia, Austria, Belgium, Canada, Caribbean, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA & Vatican City
No of Bags  Shipping Charge
1 800
2 1300
3 1800